TERMS AND CONDITIONS OF USE OF TRIUMPH ONLINE (WEBSITE AND APP)
These terms apply to your use of our website, https://www.triumphmotorcycles.co.uk («Web page»), and our My Triumph app («App»), collectively referred to as «Sites».
By using our website or downloading our app, you confirm that you accept and agree to these Terms of Use. If you do not agree to these terms, you must not use our website or download our app.
The Sites are managed by Triumph Motorcycles Limited ("«Us»Our company registration number in England and Wales is 01735844 and our offices are located at Ashby Road, Measham, Swadlincote, Derbyshire, DE12 7JP. We grant you a license to use our app or website in accordance with these terms.
To contact us regarding these terms and conditions, please send us a message to TriumphDataProtection@Triumph.co.uk or call us on the phone at +44(0) 1455 251700.
Our privacy policy, available at www.triumphmotorcycles.es/privacy-policies, This also applies to your use of our Sites.
These Terms and Conditions are reviewed periodically. When visiting our Sites, we recommend that you read the Terms and Conditions to ensure you understand the terms in effect at any given time. We may also update and modify our Sites without prior notice, including the content and products available for sale on our Sites, discontinuing or changing the specifications of models, parts, accessories, clothing, and other items.
Our Sites
Our sites are free to use.
We do not guarantee that our Sites or their content will always be available or uninterrupted. For business or operational reasons, we may suspend, withdraw, or restrict the availability of all or part of the Sites. From time to time, our Sites may be inaccessible due to technical, communications, software, hardware, or third-party issues. We cannot predict or control when these interruptions will occur or how long they will last.
You are responsible for ensuring that all persons who access our Sites using your internet connection are aware of these terms and comply with them.
The content on our Sites is provided for informational purposes only. You should not consider it as legally binding advice. Seek professional or expert advice before making any decisions based on the content of our Sites.
Although we make considerable efforts to keep the information on our Sites up to date, we do not guarantee, either explicitly or implicitly, that the content is accurate, complete, or current. More specifically, we are not responsible for typographical errors, outdated information, inaccuracies in pricing or technical data, or any other errors that may appear on our Sites.
Please note that this website contains images of motorcycles with accessories, and the latter may not be explicitly indicated. We assume no responsibility for any misinterpretations of the standard specifications that may result.
App Requirements and Updates
The ways in which you use the App and related documentation are also governed by the applicable rules and policies of the app store owner, whether Google or Apple («App Store Rules»). Specifically, please note that your use of the map feature in our App is subject to: (1) Google’s Privacy Policy, available at https://www.google.com/policies/privacy/; and (2) the additional terms of service for Google Maps/Google Earth, available at https://maps.google.com/help/terms_maps.html.
In case of conflict between these terms of use and the Appstore rules, the latter shall prevail.
Please refer to the relevant pages on our website, available at www.triumphmotorcycles.es/bikes/my-triumph-connectivity-system, For more information about the App, including its features and the devices on which the compatibility of the basic functions with the My Triumph connectivity module has been tested.
We grant you the personal right to use the App as described above. Therefore, you may not transfer the App to another person, whether for money, free of charge, or in any other way. If you intend to sell a device on which the App is installed, you must uninstall it first.
From time to time, we may automatically update the app and modify the services available within it to improve performance and functionality, reflect operating system changes, or address security issues. Alternatively, we may ask you to update the app for these same reasons.
If you choose not to install updates or if you do not enable automatic updates, you will not be able to continue using the App and the services available in it.
If you download the App on a phone or other device that you do not own, you must have the owner's permission to do so. You will be responsible for complying with these terms, whether or not you own the phone or device.
By using the App, you agree that we may collect and use technical information about the devices you use to use the App and related hardware, software, and peripherals to improve our products and provide you with services. If we collect and use personal data, please see our privacy policy, available at www.triumphmotorcycles.es/privacy-policies.
License restrictions
You accept the following conditions:
- Comply with all laws pertaining to the use of the Sites;
- Do not rent, lease, sublicense, lend, provide or otherwise make the sites available to other people, either in part or in whole, without our written consent;
- do not copy the Sites, except as part of normal use of the App or where necessary for backup, operational security or any other purpose set out in these terms;
- not to translate, combine, adapt, vary, alter or modify the Sites in whole or in part, nor allow the Sites to be combined or added in whole or in part to other programs, except as necessary to use the Sites on devices as authorized in these terms;
- Do not disassemble, decompile, reverse engineer, or create derivative products based on all or part of the Sites, or attempt any of these actions except as permitted under sections 50B and 296A of the Rights, Designs and Patents Act 1988.
Keep your account details safe.
If you choose or are provided with a username, password, or any other information as part of our security procedures, you must treat such information as confidential and not share it with anyone.
We have the right to disable any username or password at any time, whether chosen by you or provided by us, if in our reasonable opinion you have failed to comply with any of the sections of these terms of use.
If you know or suspect that someone other than yourself knows your username or password, please notify us as soon as possible by sending an email to TriumphDataProtection@Triumph.co.uk.
How to use the material from our Sites
We own the license to the App and all text, graphics, and other content appearing on the Sites. These materials are protected worldwide by intellectual property laws and treaties. All rights reserved. You have no intellectual property rights to the Sites or their content, other than the right to use them in accordance with these terms.
You may view, copy, print and use the content of our Sites exclusively for your personal use and provided that the following requirements are met: (1) use is exclusively for informational and non-commercial purposes; (2) you must not modify in any way the paper copies or the digital copies you have printed; and (3) you must not use or copy any photo, video, audio sequence or graphic without the accompanying text.
Our status (and that of our identified contributors) as authors of the content on our Sites must always be acknowledged.
If you breach these terms and print, copy, or download any content from our Sites, your right to use them will be immediately terminated, and you must return or, at our discretion, destroy all copies of materials in your possession.
Third-party websites and social networks
When our Sites contain links to other websites and resources provided by third parties, these links are provided for informational purposes only. Such links should not be interpreted as our endorsement of the linked websites or the information found on them. We have no control over the content or resources of those websites.
You may link to our website's homepage, provided you do so legally and correctly, and do not damage or exploit our reputation. You must not create a link that suggests any association, approval, or endorsement by us where none exists. You must not link to our website from any website that you do not own. Our website must not be framed within another website, and you may only link to our homepage. We reserve the right to withdraw linking permission without prior notice. The website from which you create the link must comply in all respects with the content standards outlined below.
User-generated content
Our Sites may contain information and materials uploaded by other Site users. We have not verified or approved this information and materials. The views expressed by other users on our Sites do not represent our values or opinions.
Whenever you use a feature that allows you to upload content to our Site or contact other users of it, you must ensure that your content meets the following conditions:
- He is accurate when citing facts and expressing opinions;
- complies with the relevant regulations in England and Wales and those of any country from which the information is sent;
- It is not defamatory, it is not likely to deceive anyone, it is not obscene, threatening, abusive, offensive, inflammatory, or hate-inciting;
- It does not promote sexually explicit material, violence, discrimination, or illegal activities;
- does not infringe another person's intellectual property rights;
- It does not violate the legal obligations of third parties, such as the duty of confidentiality;
- does not impersonate any person or fraudulently imitate the identity or affiliation of any person;
- does not endorse, encourage, or incite anyone to commit or assist in committing criminal acts such as, for example, infringements against intellectual property rights or misuse of computer equipment; and
- It does not contain advertising or promote services or links to other sites.
You agree that your contribution meets all standards and you are responsible for indemnifying us for any breach of this commitment. This means you will be liable for any losses or damages we suffer as a result of your failure to comply with this commitment. We reserve the right to remove any post you have made on our site if we believe it does not meet the content standards outlined above.
If you use our Sites to post opinions, comments, queries, suggestions or questions («User content»), such user content will be considered non-confidential and non-proprietary. You will retain ownership rights to your content, but you grant us a license to reproduce, use, store, disclose, distribute, and make your User Content available to third parties without limitation.
We also retain the right to disclose your identity to a third party who claims that the content you have posted or uploaded to our Site constitutes an infringement of their intellectual property rights or their right to privacy.
You are solely responsible for securing and backing up your content.
Safe driving
The photographs and videos used on our sites show Triumph motorcycles ridden by professional riders wearing protective gear and riding in closed, traffic-free areas under expert supervision. We do not condone or encourage stunt riding or any other form of irresponsible riding.
The motorcycles featured in our videos are street-legal models with limited off-road capabilities. Light off-road use includes riding on unpaved surfaces and dirt or gravel roads, but does not include motocross, off-road racing of any kind, or riding with a passenger. Light off-road use does not include motorcycle jumps or riding over obstacles. The stunts shown in the photos should not be attempted at home.
At Triumph, we want every journey to be safe and enjoyable. Always ride safely, prudently, and within the law. Don't ride beyond your skill level, attend riding courses, and use protective gear. Never ride under the influence of alcohol or drugs. Always wear an approved helmet, eye protection, and appropriate protective clothing, and always insist that your passenger do the same.
Read the owner's manual and check your Triumph before you go for a ride.
Our app can be used to provide directions while riding. If you wish to use this feature, please do not use the app or the My Triumph connectivity system in a way that distracts you while riding.
You must not use any other functionality of our App or use the App for any other purpose while driving.
Never visit our website while driving.
Triumph does not accept any responsibility to you or to third parties if your driving does not comply with any of the points in this section (Safe Driving).
Our responsibility for any losses or damages you may suffer
We do not exclude or limit our liability to you in any way where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors, and for fraud or fraudulent misrepresentation.
Various limitations and exclusions of liability will apply as a result of providing you with any product, in which case it will be reflected in the terms and conditions of supply that we will make known to you when you purchase products on our Sites.
We provide our Sites solely for domestic and private use. You agree not to use our Sites for any commercial or business purposes, and we do not acknowledge any liability to you for loss of profits, business interruption, or cessation of earnings.
If the digital content we have provided causes damage to a device or digital content you own, and this is due to a lack of diligence or skill on our part, we will repair the damage or compensate you financially. However, we will not be liable for damage that you could have avoided by following our advice to install a free update, or for damage caused by your failure to properly follow the installation instructions or your lack of the minimum requirements we recommended.
If we are unable to comply with these terms, we will be liable for any losses or damages you suffer as a foreseeable result of our failure to comply with these terms or our lack of due diligence and ability, but we will not be liable for any loss or damage that is not foreseeable. A loss or damage is foreseeable if it is obvious that it will occur or if, at the time you accepted these terms, we both knew it could occur.
Territory
All information on our Sites relates to the UK market. It can be accessed from other countries, but users should be aware that some products, programs, and services may not be available in their respective countries due to technical, legislative, or market limitations.
Motorcycle and accessory specifications may vary from country to country. The specifications shown on our UK sites are for the UK market only. Please note that many countries prohibit the import, registration, and use of vehicles not specifically built to their country's specifications. Check with your local dealer for model, accessory, and apparel availability.
Security
We do not guarantee that our Sites are free from programming errors or computer viruses.
You are responsible for configuring your device, computer equipment, software, and platform to access our Sites. You must use your own antivirus protection software.
You must not misuse our Sites by knowingly introducing viruses, Trojans, worms, logic bombs, or any other malicious or technologically harmful material. You must not attempt to gain unauthorized access to our Sites, the server that hosts them, or any other server, computer, or database connected to our Sites. You must not attack our Site by means of denial-of-service attacks or distributed denial-of-service attacks. If you breach this rule, you will be committing an offense under the Fraudulent Use of Computers Act 1990. We will report such breaches to the relevant authorities and cooperate with them by providing your identity. In the event of such a breach, we will immediately terminate your right to access our Sites.
Please be aware that internet transmissions are never completely confidential or secure and that any message or information you send using the Sites may be read or intercepted by others, even if that particular transmission is encrypted.
Parts and accessories
We recommend using only genuine Triumph parts and accessories on Triumph motorcycles and that these items be installed exclusively by authorized Triumph dealers. We accept no liability whatsoever for defects caused by the installation of unauthorized parts, accessories, or conversions, or by the installation of authorized parts, accessories, or conversions performed by unauthorized personnel. The installation of unauthorized parts, accessories, or conversions, or the installation of authorized parts, accessories, or conversions not performed by an authorized Triumph dealer, may affect the handling, stability, or other aspects of the motorcycle's operation and could result in an accident with serious injury or death. More specifically, it is extremely dangerous to install or replace parts or accessories that require disassembling or tampering with the electrical or fuel system.
Ending
If we terminate your right to use the Sites:
- You must stop all activities authorized by these terms, including the use of the Sites;
- You must delete or remove the App from all devices in your possession, immediately destroy all copies of the App in your possession, and confirm to us that you have done so.
- We can remotely access your devices to remove the App from them and stop providing you with access to the services available through the App.
Applicable regulations and jurisdiction
These terms of use, their subject matter, and their application (including any non-contractual claims and disputes) are governed by English law. We both agree to submit exclusively to the jurisdiction of the courts of England and Wales. If you are a resident of Northern Ireland, the courts of Northern Ireland will also have jurisdiction, and if you are a resident of Scotland, the courts of Scotland will also have jurisdiction.
Alternative dispute resolution
Alternative dispute resolution is a process in which an independent body reviews the facts of a dispute and seeks a solution without going to court. If you are not satisfied with our handling of your complaint, you can contact your local consumer services department, which you can find at [link/website/etc.]. https://www.tradingstandards.uk/consumers/support-advice. We also remind you that disputes can be submitted for online resolution on the European Commission's online dispute resolution platform, available at https://ec.europa.eu/consumers/odr/main/?event=main.home2.show.